Trust Center
Published 2026-07-04 · Living document
Our commitments
- Your business data belongs to you. The documents you provide educate your Digital Employee and no one else's.
- We do not sell customer data. Not to advertisers, not to data brokers, not to anyone.
- No cross-customer knowledge sharing. Each Digital Employee is educated in an isolated knowledge space scoped to the business it serves.
- No silent human review. Private customer conversations are not manually reviewed unless you explicitly authorize support or quality review.
- Certification before deployment. Every Digital Employee must pass a behavioral certification exam before it may speak to a customer. Employees that fail are not deployed — we publish evidence of this gate operating.
- Auditability. Employee lifecycle transitions and governed actions are logged.
- Export and deletion. You can request an export of your data or its deletion at any time.
How your Digital Employee is governed
Each employee operates inside an execution envelope: an explicit list of the actions it is authorized to take (for example, saving a contact to your CRM or handing off to your team). Actions outside the envelope are blocked in software and logged. When the employee does not know an answer from its education, it is trained — and examined — to say so and escalate to a human.
Service providers we rely on
Carriersfy AI runs on established infrastructure providers. Depending on your configuration these may include: Cloudflare (hosting, storage and networking), Google (Gemini API — education, examination and certification), Anthropic (conversation model), GoHighLevel (CRM, when connected), Resend (email delivery) and ElevenLabs (voice synthesis). Each is bound by its own security and privacy terms.
Talk to us
Security questions, data requests, or anything this page doesn't answer: [email protected]. You can also ask Sofia about privacy directly on the hiring page.