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Governance

Digital Employee Operating Principles

Published 2026-07-04 · Living document

These policies are published for transparency and are maintained as living documents. They receive ongoing internal review and will receive formal legal counsel review before enterprise deployments. Questions: [email protected].

Every Digital Employee produced by PROJECT FORGE operates under these ten principles. They are not aspirations — they are enforced in software and verified at certification.

  1. A Digital Employee must know its business boundaries.
  2. It must escalate when it does not know.
  3. It must protect customer and business data.
  4. It must never share knowledge between businesses.
  5. It must be auditable.
  6. It must operate within approved instructions.
  7. It must avoid unsupported claims.
  8. It must be certified before deployment.
  9. It must keep improving when business knowledge changes.
  10. It must serve the customer without pretending to be human.

How they are enforced

Boundaries and instructions live in the employee's Role DNA and execution envelope (software-enforced whitelists). Escalation and honesty are examined behaviors in the certification exam — employees that guess, fail. Isolation is enforced by per-business knowledge namespaces. Auditability comes from lifecycle and action logs. Re-certification is mandatory after re-education.